Trust and security

What we do with
your environments

How Rykloud keeps your environments and data safe, as it is built today. Where something is still being switched on, this page says so.

Practices, as built

Where your data lives is your choice

The regions the console offers today. You pick one for each environment, and see its price before anything is made.

United States

  • Ashburn, VirginiaHetzner Cloud, Google Cloud
  • N. VirginiaAmazon Web Services
  • Hillsboro, OregonHetzner Cloud
  • OregonAmazon Web Services
  • IowaGoogle Cloud

Europe

  • Helsinki, FinlandHetzner Cloud
  • Falkenstein and NurembergHetzner Cloud

Asia Pacific

  • SingaporeHetzner Cloud

Microsoft Azure regions are priced in the console and not yet offered. New regions are listed here as they open.

Subprocessors

The companies that process data for Rykloud, what for, and where. A new one is added here before it holds customer data.

Subprocessors
CompanyWhat forWhere
Hetzner Online GmbHServers and storage for Rykloud's own services (console, sign-in, records), and for environments placed on Hetzner CloudRykloud's own services: the European Union today, listed here before that changes. Environments: the region chosen
Amazon Web Services, Inc.Servers and storage for environments placed on AWSThe region chosen (United States)
Amazon Web Services, Inc. (Amazon SES)Sign-in and notification emailUnited States
Google LLC (Google Cloud)Servers and storage for environments placed on Google CloudThe region chosen (United States)
Microsoft Corporation (Azure)Servers and storage for environments placed on Azure, once it is offered. Priced only today: it holds no customer dataThe region chosen
Cloudflare, Inc.DNS for Rykloud's addresses; the store for environments' encrypted infrastructure state and saved copiesGlobal network

Report a security issue

Write to security@rykon.ai, the security address of the Rykon products, with what you found and how to see it. Please do not test against other customers' environments.

Also published at /.well-known/security.txt.

Is it working right now?

The status page shows the console, sign-in, provisioning and running environments, checked every minute, with 90 days of uptime and every incident.

status.rykloud.com

Certifications: none yet. When an audit is complete, it is listed here with its report.