Subprocessors

1.Current subprocessors

• Company

  Hetzner Online GmbH

  What for

  Servers and storage for Rykloud's own services (console, sign-in, records), and for environments placed on Hetzner Cloud

  Data

  Account Data; for environments on Hetzner Cloud, everything in them

  Where

  Rykloud's own services: Germany is the current region, with a database quorum server that holds no customer data in Finland. Environments: the region the customer chooses

  Transfer

  Within the EEA for our own services; for an environment, the region chosen

• Company

  Amazon Web Services, Inc.

  What for

  Sign-in, recovery and notification email (Amazon SES); servers and storage for environments placed on AWS

  Data

  Recipient address and message content of our emails; for environments on AWS, everything in them

  Where

  Email: United States (US East, N. Virginia). Environments: the region chosen

  Transfer

  Standard Contractual Clauses

• Company

  Google LLC (Google Cloud)

  What for

  Servers and storage for environments placed on Google Cloud

  Data

  For environments on Google Cloud, everything in them

  Where

  The region chosen

  Transfer

  Standard Contractual Clauses

• Company

  Microsoft Corporation (Azure)

  What for

  Servers and storage for environments placed on Azure, once it is offered. Priced only today: it holds no customer data

  Data

  None today

  Where

  The region chosen

  Transfer

  Standard Contractual Clauses

• Company

  Cloudflare, Inc.

  What for

  DNS for Rykloud's addresses; storage of environments' infrastructure state and saved copies, and of our database backups (R2)

  Data

  Saved state, snapshots and backups, encrypted before they leave our machines; DNS records for our own domains

  Where

  R2 with a Western Europe location hint; DNS served worldwide

  Transfer

  Standard Contractual Clauses

• Company

  Stripe, Inc.

  What for

  Payment for paid use: card processing, invoices and receipts, once Rykloud billing is switched on

  Data

  Billing contact and organisation, payment card details (held by Stripe, never by us), charges

  Where

  United States

  Transfer

  Standard Contractual Clauses

An environment runs in the cloud and region its organisation chooses. In an organisation’s own cloud account, that provider is the organisation’s own supplier, not ours.

Our sign-in service (id.rykloud.com) runs on our own servers. A Git provider you connect (GitHub, GitLab or Gitea) is reached at your direction with the access you grant, and is your supplier.

2.Changes

We add or replace a subprocessor here, and email owners, at least 30 days before it receives personal data. To be told about changes, or to object, write to support@rykloud.com.